Reference

How tegal toto Handles Your Personal Data

Your account data — including your name, contact details, and wallet information linked to DANA, OVO, or GoPay — is collected only for what we need to run your account and process your transactions.

Account Data ProtectedDANA, OVO, GoPay Wallet PrivacyNo Third-Party Data SalesIndonesia-Focused Data Handling

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What Data We Collect and Why

tegal toto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly: your name, email address, phone number, and the e-wallet details you use — whether that is DANA, OVO, or GoPay. We also collect transactional data each time you make a deposit or

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withdrawal, so we can verify the transfer and keep your account history accurate. Device and session data, such as your IP address and browser type, are logged automatically to help us detect unusual access and keep your account secure. We do not collect data beyond what
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is needed for these purposes. Retention periods vary by data type: transaction records are kept as long as required by applicable regulations in eligible regions, while session logs are cleared on a rolling basis. If you close your account, we will remove your personal data from
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active systems within a reasonable period, except where retention is required by law. Access to your stored data is restricted to authorised personnel only, and all data in transit between your device and our servers is encrypted. Availability of this service depends on local law and
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is limited to eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data handling is built around four concrete practices: encryption in transit, access controls, cookie management, and a clear process for data change requests. Each one is described below so you know exactly what we do and what you can ask us to change.

Encryption and Secure Transfer

All data moving between your device and our platform is encrypted. This covers your login session, wallet details for DANA, OVO, and GoPay, and every transaction confirmation you send or receive.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from your browser settings at any time without affecting your account access.

Account Access and Verification

Your account is protected by a one-time PIN sent to your registered phone number each time you log in from a new device. This step applies to all accounts regardless of which e-wallet you use.

Data Change and Deletion Requests

To update or delete your personal data, contact support via live chat or email with your account details. We will confirm the change within a reasonable period and notify you once it is complete.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to your personal data, ask us to correct something, or raise a concern about how your information is handled, you can reach our support team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Players in Bekasi and Tangerang can reach us through the same channels — there is no separate regional line.

Live Chat Open the chat window from your account dashboard. Available around the clock for account and privacy questions, including wallet data queries for DANA, OVO, and GoPay.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record and respond accurately.

Account Settings Some data corrections — like updating your phone number or linked e-wallet — can be made directly from your account settings page without contacting support.

Common Questions About Your Privacy on tegal toto

These are the questions we hear most often about how we handle personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, email, phone number, and the e-wallet details you register — DANA, OVO, or GoPay. We also log transaction history and session data needed to verify your account and secure your access.

We do not sell your data. We share it only with payment processors and verification services that are necessary to run your account and process your DANA, OVO, or GoPay transactions. No marketing third parties receive your data.

Personal data is removed from active systems within a reasonable period after account closure. Transaction records may be retained longer where required by applicable regulations in eligible regions under local law.

Contact our support team via live chat or email with your registered account details. We will locate your record and provide the data you are entitled to access under applicable local regulations.

Yes. Send a deletion request through live chat or email. We will process it and confirm once complete. Some data may be retained where local law requires it, and we will tell you if that applies to your request.

Every login from a new device triggers a one-time PIN to your registered phone number. Data in transit is encrypted, and access to stored account records is restricted to authorised personnel only.

How tegal toto Handles Your Personal Data

How We Protect and Manage Your Information

How to Reach Us About Your Data

Common Questions About Your Privacy on tegal toto

01 What personal data does tegal toto collect when I open an account?

02 Does tegal toto share my data with third parties?

03 How long is my data kept after I close my account?

04 How can I request a copy of my personal data?

05 Can I ask tegal toto to delete my data?

06 How does tegal toto protect my account from unauthorised access?

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